Showing posts with label CSR. Show all posts
Showing posts with label CSR. Show all posts

Friday, October 28, 2011

Get with the Program Already

Corporate leaders should quit hedging if they don’t want to miss out on a prime opportunity to seize a competitive advantage now! 
 
By James Lyon

With BEX Asia 2011 recently over, it leaves much to ponder. And yes, while some headway seemed to have been made, unlike their Western counterparts, Asian companies have quite a bit of catching up to do when it comes to incorporating ‘green’ practices in their business model. “It may sound like a cliché but my advice to companies out there is to just do it’! Don’t fret about doing big things, just as long as you do something!” says Mr Jim McCallum, Senior Vice President of InterfaceFLOR Asia Pacific.

Recently a keynote speaker at the CSR Global Summit in Cebu, Philippines, McCallum spoke about how a brand could boost its credibility by leveraging on sound ‘green’ practices without the conventional dependency on huge advertising budgets. He also shared how progressive corporations like Interface Inc. are using sustainability as a key competitive driver.

“You could say our commitment to ‘Green’ is what makes us stand apart from our competitors. This is especially evident with our Mission Zero initiative, a sustainability strategy which aims to turn InterfaceFLOR into a zero-impact organization by 2020. Fundamentally, we strongly believe in what we’re doing and the fact that we’ve accrued massive savings in the process motivates us further to be good corporate citizens” says McCallum.

Incidentally, InterfaceFLOR, the modular flooring division of Interface Inc., a listed company, recently bagged the prestigious BusinessGreen Leaders Award 2011, Company of the Year. The UK award recognizes the trailblazing sustainability efforts of conventionally listed companies and their credible green business practices that make them beacons of green innovation and commercial success. Additionally, the globe scan survey on Sustainable Leadership 2011, listed InterfaceFLOR as number two on their sustainability index.  InterfaceFLOR was also an exhibitor at the recent BEX Asia 2011.

Drawing away from the bigger picture, InterfaceFLOR is also taking simple steps to make big differences, McCallum explains, such as establishing manufacturing facilities close to their key markets. This resonates well with one of their sustainability markers which is to minimise carbon footprint by exploring ways in which they can transport their carpet tiles more efficiently to reduce waste and emission. It is a sustainable decision that makes good business sense as this leads to a reduction in transportation costs as well.

Still, one can’t help but ask ‘Can InterfaceFLOR really justify a sustainability index rating with mounting fears of an impending recession where customers are trying to make every dollar count? And can the company keep prices low but still sell sustainable products?

McCallumn explains “The index is meant to drive innovation throughout our supply chain and allow our customers to evaluate products on something beyond just price.” Since the inception of its sustainability efforts, InterfaceFLOR has successfully chalked up waste saving efficiencies in excess of 430 million dollars.

He added “Businesses exist to make money, but more than ever, corporate leaders are starting to discover there is a way to make money, be profitable and do the right thing. And when one company sets the pace, others will want to follow. It’s corporate peer pressure 101. No company wants to be the one that got left behind!”

Thursday, May 13, 2010

From Greenwash to Great.  A Practical Guide to Green Marketing (without the Greenwash)


What has the power to destroy brand reputation, undermine a movement, alienate customers and estrange a loyal workforce? A greenwashed ad. Far as sustainability marketing has come in the last decade, the Greenwash Monster is still lurking, and it’s time we got rid of it once and for all. In partnership with our Advisory Board, OgilvyEarth put together this best practices guidebook to steer brands through the challenging terrain of sustainability marketing. The rewards that await  – enhanced reputation, inspired customers and invigorated employees - make all the effort worthwhile.

 
Communicating Corporate Responsibility comes from another Ogilvy appendage, Ogilvy Public Relations Worldwide, and is based on a workshop led by Professor David Grayson at Business in Society's annual corporate social responsibility (CSR) event in Brussels. Grayson is the Doughty Professor of Corporate Responsibility and Director of the Doughty Centre at the Cranfield School of Management UK.

But don't let the professorial nature of this sway you. It's a very readable document (download - PDF), filled with insight and inspiration. One favorite part focused on a keen interest of mine: corporate storytelling — specifically, the role of storytelling in communicating about company sustainability commitment and performance. It describes the "story spiral," in which you seed stories in the marketplace, turn stakeholders into storytellers on your behalf, and amplify the stories you hear and help others to do so, too. There's also a concise section on aligning corporate responsibility with company values, and another on how all this translates in a digital, social media world. Much of it is Communications 101, though seen through a CSR lens.
An excerpt:
Keeping communications consistent as well as relevant to the business is one of the best ways to ensure credibility. But increasingly, credibility is derived not only from authentic and relevant actions, and the communications around those, but also from the day-to-day actions that make or break a company's image and reputation. Successful brands are built over time as a product or service delivers against its brand promise. Trust is also built over time, and credibility is one of its most valuable by-products. You only have to look at companies that have suffered a breakdown in trust due to failures in product safety, labour rights, ethical sourcing or responsible marketing to understand that credible communications are key to restoring and retaining public confidence.

http://www.go-green.ae